生存指南

CHECK-IN: AFTER 3PM
CHECK-OUT: NOON

EMERGENCIES: *POLICE NOT NEEDED* 9 + 311
EMERGENCIES: 9 + 911

TAXI
Ring the Front Desk and we’ll hail a cab or private car for you. Uber and Lyft serve the area as well. As always, be safe, use good judgment and ride at your own risk.

FOOD & DRINK
The Lobby Bar is a public space serving our guests and our neighbors. If you’re looking for a place to work and enjoy a coffee, comforting bite or to simply sit after a long day of exploring the city, you’ll find a cozy spot here. There’s also room service if that’s your thing.

Our Front Desk team is full of useful information.

Dial 0 if:
You have any questions.
You want to say hello.
You need towels, bedding, anything.

Ace Hotel Brooklyn
252 Schermerhorn St
Brooklyn, NY 11217

acehotel.com/brooklyn
@acehotel

Hi. Welcome to Ace Hotel Brooklyn.

While you’re staying with us, we want to make sure you have everything you need to make the best of Brooklyn. You’re standing in Boerum Hill on the cusp of Downtown Brooklyn — a miraculous Venn diagram of overlapping energies, from the tree-lined streets and brownstones of Cobble Hill and Carroll Gardens to the art and culture clusters of Fort Greene, and all the way down to the restless East River.

You’re within biking distance of gorgeous parks, shopping and world-class galleries, and a short train ride to Williamsburg, Domino Park, and over the Brooklyn and Williamsburg Bridges to SoHo and the city at large. It’s all right here, at the ever-evolving intersection of everything. Fortunately, everyone at our Front Desk knows Brooklyn like the backs of their hands. We’re happy to give you any tips and recommendations you might need to stay well-fed, entertained, on course and feeling good while you’re here. Just ask.

We’re on the internet, too. To stay abreast of our collaborations, artist interviews and random things we like, follow the Ace Reader over at ACEHOTEL.COM/BLOG. For breadcrumb trails to events, videos, pictures and gems culled from internet k-holes, you can find us at @acehotel on Instagram. And if you’re already feeling tired and want us to just send all this stuff directly to you from time to time, you can join the A-List. It’s a low-key newsletter where we deliver you notes about what’s happening with our latest projects, what deals we’ve got cooking and the occasional wholesome joke or funny story. Sign up at ACEHOTEL.COM/A-LIST. Or peep some good old-fashioned hold-in-your-handables at SHOP.ACEHOTEL.COM, where you can take home the same super soft blankets and robes you find in your rooms, plus exclusive and custom collaborations with friends.

欢迎您的到来。

– CONCIERGE –
Everyone at the Front Desk is a concierge and you can reach them by dialing 0. Call them for reservations, confirmations, cultural recommendations, transportation and anything else under the sun.

– HOUSEKEEPING –
We think of our housekeeping philosophy as environmentally conscious perfectionism. We only want to live in a world with crisp, clean sheets, and lots of crisp, clean water, too. In the interest of conservation, we’ll change your linens every third day unless you prefer sooner — just let us know. Should you need fresh sheets, towels or housekeeping service, please reach us by dialing 0.

– GUEST ROOM ITEMS –
If you are missing something like an ironing board or other necessity, just call the front desk and we will get you whatever you need.

– CHECK-IN / CHECKOUT –
We welcome you at 3PM and say farewell by noon. Let us know if you’d like us to call you a car.

– CASH –
If you need cash, there’s an ATM in the lobby. If you need a bank, there’s a few in the area our Front Desk can point you in the direction of.

– PARKING –
Need a place to park it? Our partnered parking garage is located across the street (IPark) from the hotel. This fee is separate from the fees associated with your stay and will be paid directly to the parking garage attendants.

Prices are as follows:
Sedan: $45/24hr period
SUV: $55/24hr period

– SMOKING –
We are a non–smoking building. If you decide to light one up in your room, the smoke cleaning fee is $350 + tax. But we promise you, a walk around the neighborhood is way more fun.

– TELEPHONE –
Emergencies: Dial 9 + 911
Room-to-room calls: 1 + room number
Local, toll-free & domestic long distance: 9 + 1 + area code + number
International: 90 + 11 + number

– VOICEMAIL –
When the red light on your phone is illuminated, this indicates you have a message. To access messages, press the red light and follow the instructions. Voicemails can be retrieved at any time and will remain stored until you depart.

– WAKE-UP CALLS –
For a wake-up call, ring the Front Desk and they’ll return the favor at whatever time you request.

– EMERGENCIES  –
If you’re having an emergency, please dial 9, then 911. If you’re having an emergency that does not require police, please dial 311. If you’re having a kind-of emergency, or you just want to chat, dial 0 to reach the Front Desk. And if you’re having no emergency, we’re relieved, and we hope you enjoy your stay immensely.

— GYM —
Designed with our friends at Yeah, I Work Out athletic apparel, the gym is on the 3rd floor and open to you around the clock — your room key gets you in.

— ICE —
Ice machines are located on even-numbered floors, starting on the 4th floor. Odd-numbered floors (with the exception of the 13th floor)  feature water refill stations, also located in our Lobby. Ice buckets are located in your room, in either the closet or locker cabinet beside your bed. There are all sorts of great uses for ice. We invite you to experiment.

— MINIBAR —
Our minibars are packed out with fine goods from friends near and far. It’s here to keep you well-fed and entertained, plus there’s plenty of liquid courage if you’re lacking. For replenishments, please call the Front Desk.

— TELEVISION —
There’s one in your room and you can watch it.

— Music Hall MMF-2.3 TURNTABLES —
Select rooms are equipped with a custom Music Hall MMF-2.3 turntable and a selection of vinyl. Put something on and let it spin. Not the kind of tunes you are looking for? Reach out to the Front Desk for a little refresh.

– LAUNDRY AND DRY CLEANING –
Laundry and dry cleaning service is available every day. A laundry and dry cleaning list and laundry bag are located in your closet. If you’d like service, gather your garments in the bag and call housekeeping before 9am. Extra charges apply for same-day service and Sunday or holiday service.

Regular Service: Mon–Fri, items picked up by 9am will be returned the next day at 5pm.
Express Service: Mon–Sat, items picked up by 9am will be returned on the same day by 7pm and incur a 50% surcharge.
Sunday/Holiday Service: Items picked up by 9am will be returned the next day and incur a 50% surcharge.

— WIFI —
You can access free WiFi anywhere on the property by selecting the “Ace Hotel Brooklyn” network. While you’re online, you can see what we’re up to at ACEHOTEL.COM/BLOG or @acehotel.

— THE LOBBY  —
An intimate bar right where you need it. The Lobby Bar is the warm harbor at our heart, serving snackable small plates, fine cocktails, wines by the glass and bottle, and a curated selection of beers from nearby brewers.

Sun–Wed: 2pm–12am
Thurs–Sat: 2pm–2am

You can buy some things right out of your room, like our exclusive wings + horns robes, Maine Heritage Weavers bedspread and vintage vinyl just by taking them with you — we’ll charge it after you check out. We’ve also got a shop in The Lobby, or visit our online shop to find many of our exclusive products and collaborations, and just some stuff we think is cool. Visit the shop at SHOP.ACEHOTEL.COM.

We have events nearly every night of the week: DJs, karaoke, trivia, parties and live bands, the list goes on. Find out what’s going on while you’re here by visiting ACEHOTEL.COM/BROOKLYN/GOINGS-ON or by calling the Front Desk.

If you want to have your own event here, we don’t blame you. Here’s some more info about our spaces. If (and when) you fall in love with one of them, get in touch. Say hi at 718.313.3636. 

— THE ATRIUM —
A high-ceilinged event space for diving plans large and small, our second-floor event space is flooded with natural light and an able host for wedding receptions, full moon parties or anything you might need a big room for.

— THE STUDIO —
Modular and fit for any occasion, our second-floor meeting rooms are flexible spaces with floor to ceiling windows and feature a full demo kitchen for culinary workshops and special events

— THE STOOP —
门廊空间宽敞，可以在活动前或活动后使用，自然光线充足，还自带标准吧台。

— THE GARDEN —
We planted a verdant indoor garden complete with double-sided indoor fireplace and sawtooth skylight, and made sure to furnish plenty of indoor and outdoor spaces for finding a bit of respite or celebration — a lasting place to continue the city’s rich tradition of people doing things their own way, together.

— WEDDINGS —
We love love. With several light-filled event spaces, we’re well-equipped for just about every style of nuptials. We can go big with special room blocks for your family and friends in our many suites, or just keep things simple — whatever suits your day.

— ART & INSTALLATIONS —
Ace Hotel Brooklyn strives to be the space for inclusivity, community and collaboration. From pop-up performances, to gallery shows, culinary explorations, classes and talks, we are a space for artists and musicians of every cut and cloth to animate and make their own.

Here’s more about our other hotels. They are all pet and kid friendly, serve good food and coffee. We’re one big family, and each Ace Hotel is unique, a product of its neighborhood, building, friends and history.

— ACE HOTEL & SWIM CLUB ATHENS —
Our first-ever Greek home hugs Glyfada’s shore, with its sparkling waters, long sunsets and uncomplicated seaside life. Designed by French architecture and interiors firm ciguë, the 120-room property retains the classic ’70s Sea Resort-style facade of the former Fenix Hotel, infusing it with Greek modernism’s naturalistic shapes and a playful poolside culture — all of it but a short jaunt from Athen’s city center.

Artemisiou 1, Glifada 166 75, Greece
@acehotelathens
@sebastianathens

— ACE HOTEL KYOTO —
Ace Hotel Kyoto 是与传奇建筑师隈研吾和长期合作工作室 Commune Design 共同创建的。这里是与这座城市的过去和未来传奇进行坦诚对话的地方，也是 Ace Hotel 在亚洲的第一家前哨基地。我们距离锦市场、京都博物馆和京都艺术中心等当代文化宝藏仅一箭之遥，距离拥有200年历史的标志性糖果店 Kamesuehiro 仅几步之遥。作为 Shinpuhkan 开发项目的一部分，我们位于商店和咖啡馆林立的充满活力的市场中心。

245-2 Kurumayacho, Nakagyo-ku, Kyoto, 604-8185, Japan
@acehotelkyoto
@mrmauricesitalian
@piopikotacos

— ACE HOTEL NEW YORK —
Ace Hotel New York is in a historic landmark building that originally opened in 1904 as the Hotel Breslin, located in the heart of Midtown Manhattan, close to the Theatre and Flatiron Districts, and Madison Square Park. We tried to preserve as many original features and details as possible — like the lobby’s ornate coffered ceilings and mosaic tile floors — in hopes of celebrating its history, and we worked with Roman and Williams to bring new personality to the space, with vintage and custom furniture, and things we’re not even sure how we pulled off, like the entire library we lifted from a Park Avenue apartment to make our lobby bar, and the light fixtures made with glass from the Hubble telescope.

20 W 29 Street, New York NY
@acehotelnyc

— ACE HOTEL & SWIM CLUB PALM SPRINGS —
Built on the foundation of a 1965 Howard Johnson hotel, Ace Hotel & Swim Club celebrates the simplicity, beauty and ruggedness of the desert. The rooms impart a luxury camping, bohemian vibe — many have patios, fireplaces and small desert gardens, as well as turntables, huge crystals and walking sticks. The edible landscape and rare, deep pool are surrounded by surreal views of the San Jacinto Mountains, and the Swim Club and Feel Good Spa create a sense of healing and restoration. There’s lots to do, from daily pool parties and film screenings, to local scooter rides, vintage shopping and hikes in Indian Canyon.

701 E Palm Canyon Drive, Palm Springs CA
@acehotelpalmsprings
@kingshighwaydiner

— ACE HOTEL SEATTLE —
我们的第一家酒店，Ace Hotel Seattle 是我们的至爱。酒店建在贝尔敦一栋历史悠久的寄宿楼内，位于西雅图艺术和音乐场所的中心，靠近海滨和派克市场（他们在那里扔鱼）。大堂和客房充满了西北主题的极简主义演绎风格，公共空间包括书房和早餐角，还配有用于自制华夫饼的烤盘和华夫饼面团。Ace Seattle 以小而美为特色，在数十家同行的竞争中享有盛名，深受其拥趸的喜爱。

2423 First Avenue, Seattle WA
@acehotelseattle

— ACE HOTEL SYDNEY —
Ace Sydney is settled within the reanimated, century-old Heritage Federation Warehouse building — situated above the site of convict potter Jonathan Leak’s brick kiln. We are nestled against the edge of the CBD in Surry Hills, a neighborhood with a rich ‘n’ rough legacy of cultural reinvention, from the landmark Gay Solidarity Group protests of the 1970s to the razor gang wars of the 1920s and ’30s. In between our rooftop restaurant, Kiln, and our lobby-level café, Good Chemistry, you’ll find everything you need right here, but we’re also within walking distance to Hyde Park and the CBD, Darlinghurst and Redfern, and just a moment away from Central Station.

47 – 53 Wentworth Ave, Sydney NSW 2000, Australia
@acehotelsydney
@kilnsydney

— ACE HOTEL TORONTO —
Ace Hotel Toronto was built bottom to top in the heart of Toronto’s vital Garment District, offering a future-facing homage to the neighborhood’s industrial warehouse roots. Created in partnership with award-winning Torontonian firm Shim-Sutcliffe Architects, Ace’s first Canadian home embraces the utopian promise of Toronto as a microcosm of the world, in all its layered tension and texture — a crossroads of global culture imbued with a history of progressive, transgressive art and ideas.

51 Camden St, Toronto, ON M5V 1V2, Canada
@acehoteltoronto
@aldertoronto
@evangelinetoronto

— ATELIER ACE —
Atelier Ace is an award-winning, in-house creative services firm providing interior, graphic and product design, marketing, PR, development, digital presence and event and cultural programming for our properties.

Ace 精心挑选创意人才、设计师、作家、网络开发专家、市场推广专员以及新媒体创新者组建了一支团队，通过每家酒店、各类活动、宣传材料和设计作品来传达其文化，为客人和 Ace 的忠实粉丝打造鼓舞人心、具有凝聚力和深刻内涵的体验。

— THE A-LIST —
The A-List is our bi-monthly(ish) magic newsletter that sometimes includes steals and secrets. You can sign up at acehotel.com/a-list.