生存指南
CHECK-IN: AFTER 3PM
CHECK-OUT: NOON
EMERGENCIES: 9 + 911
TAXI
Ring the Front Desk or stop by, and we’ll hail a cab or private car for you. Uber and Lyft serve the area as well. As always, be safe, use good judgment and ride at your own risk.
FOOD & DRINK
The Lobby Bar is open daily offering guests and neighbors a cozy spot to post up with a burger and beer in hand into the wee hours. Bagels and all-day cold brews abound around the corner at Black Seed Bagel and downstairs at Stumptown Coffee Roasters. There’s also room service, if that’s your thing.
Our Front Desk team is full of useful information.
Dial 0 or email us at frontdesk.nyc@.spambreakacehotel.com if:
You have any questions.
You want to say hello.
You need towels, bedding, anything.
Ace Hotel New York
20 W 29th St
New York, NY 10001
We’re glad that you’re staying with us, and we want to make sure you have everything to keep you happy while you’re hanging your hat here. We’ll keep this short so you have more time to experience the hotel and the city. You’re in a historic landmark building that originally opened in 1904 as the Hotel Breslin. It has undergone many changes in its long life, and we’ve preserved as many original features and details as possible — like The Lobby’s ornate coffered ceilings and mosaic tile floors — in hopes of celebrating its history.
Ace New York is in the center of Manhattan, in the NoMad District. A few blocks south is the Flatiron District & Madison Square Park. Be adventurous, take the subway. There’s the nearby 6 train at 28th St. & Park, and the N/R train on 28th St & Broadway. will take you down to SoHo, Union Square, Chinatown, or up to Times Square, Central Park and Fifth Avenue. We’re happy to give you any tips and recommendations you might need to stay well-fed, entertained, on course and feeling good while you’re here. Just ask. You can call us by dialing 0 or come down and see us at the Front Desk.
We’re on the internet, too. To stay abreast of our collaborations, artist interviews and random things we like, follow the Ace Reader over at ACEHOTEL.COM/BLOG. For breadcrumb trails to events, videos, pictures and gems culled from internet k-holes, you can find us at @acehotel on Instagram. And if you’re already feeling tired and want us to just send all this stuff directly to you from time to time, you can join the A-List. It’s a low-key newsletter where we deliver you notes about what’s happening with our latest projects, what deals we’ve got cooking and the occasional wholesome joke or funny story. Sign up at ACEHOTEL.COM/A-LIST. Or peep some good old-fashioned hold-in-your-handables at SHOP.ACEHOTEL.COM, where you can take home the same super soft blankets and robes you find in your rooms, plus exclusive and custom collaborations with friends.
欢迎您的到来。
— CONCIERGE —
Everyone at the Front Desk is a concierge and you can reach them by dialing 0. Call them for reservations, confirmations, cultural recommendations, transportation and anything else under the sun.
– HOUSEKEEPING –
We think of our housekeeping philosophy as environmentally conscious perfectionism. We only want to live in a world with crisp, clean sheets, and lots of crisp, clean water, too. In the interest of conservation, we’ll change your linens every third day unless you prefer sooner — just let us know. Should you need fresh sheets, towels or housekeeping service sooner, please call the Front Desk and we’ll set you up.
– GUEST ROOM ITEMS –
If you are missing something in your room (like an ironing board, steamer, flat iron, curling iron, or makeup mirror), just call the Front Desk and we will get you what you need.
– CHECK-IN / CHECKOUT TIMES –
We welcome you at 3PM and say farewell by noon. Let us know if you’d like us to call you a car.
– CASH —
If you want cash, there’s an ATM in The Lobby. If you need a bank, you’re in luck: Contact the Front Desk and they’ll direct you to your bank’s branch.
– PARKING —
Hotel guests get preferred rates at a secure parking lot down the street called SP Parking (10 East 29th Street; 212.684.4394). Parking does not have in-and-out privileges, but you can validate your parking ticket at the Front Desk before you leave (at the end of your stay). Do note, there is a 24-hour limit.
– SMOKING —
We are a non–smoking building. If you decide to light one up in your room, the smoke cleaning fee is $250 + tax. But we promise you, a walk around the neighborhood is way more fun.
— DOG POLICY —
Your dog is family, and we want them to feel welcome, too. A few rules for Fido: if the “Dog in Room” sign is placed on the door, we’ll treat it like a “Do Not Disturb” sign. Guests can request housekeeping service through the Front Desk or PBX operator. If you’re keeping your pup in your room unattended, they’ve got to be secured in a crate. Inside voices, please — barking must be kept to a minimum to not disturb fellow guests.
— TELEPHONE —
LOCAL AND TOLL-FREE: Press 9 + 1 + area code + number
LONG DISTANCE: Press 9 + 1 + area code + number
INTERNATIONAL: Press 9 + 1 + area code + number
Stay on the phone with friends near and far as long as you’d like — the phone bill’s covered in your stay.
— VOICEMAIL —
When the red light on your phone is illuminated, this indicates you have a message. To access messages, press the red light and follow the instructions. Voicemails can be retrieved at any time and will remain stored until you depart.
— WAKE–UP CALLS —
For a wake-up call, ring the Front Desk and they’ll return the favor at whatever time you want.
– EMERGENCIES –
If you’re having an emergency, please dial 9, then 911. If you’re having a kind-of emergency, or you just want to chat, dial 0 to reach the Front Desk. If you’re having no emergency, we’re relieved, and we hope you enjoy your stay immensely.
— GYM —
The gym is located in the basement near Liberty Hall and is open to you around the clock. Your room key gets you in.
— ICE —
Grab your ice bucket and head to floor 2 or 8 to find an ice machine.
— WIFI —
You can access free WiFi anywhere on the property by selecting the “Ace Guest” network and following the quick prompt to get yourself access to the wide world of the web. While you’re online, you can see what we’re up to at ACEHOTEL.COM/BLOG and @acehotel.
— LAUNDRY & DRY CLEANING —
Services are available seven days a week. A laundry and dry cleaning list and laundry bag are located on the wall near your closet. For same-day service, please call the Front Desk before 9:30am.
— MINIBAR —
Our minibars are packed out with fine goods from friends near and far. It’s here to keep you well-fed and entertained, plus there’s plenty of liquid courage if you’re lacking. For replenishments, please call the Front Desk.
— TELEVISION —
There’s one in your room and you can watch it.
—RADIOS —
The radio in your room is a radio. You can fine tune it to play from your device by plugging it in.
— REGA RP1 TURNTABLES —
Select rooms are equipped with a custom Rega RP1 turntable and a selection of vinyl by Amoeba Records in Hollywood. Put something on and let it spin. If you want to take some vinyl home, go for it. We’ll charge you when you leave.
— RUDY’S BARBERSHOP —
The first Rudy’s Barbershop opened its doors in 1993 on Pine Street in the Capitol Hill neighborhood of Seattle. The idea was to expand on the traditional notion of a barbershop as a place for community, creativity and culture. Now Rudy’s is considered the spot to get your haircut in Seattle, Los Angeles, Portland, and right next door.
Hours: Monday–Saturday: 10am–9pm Sunday: 11am–7pm
212.532.7200
— IN-ROOM SAFE —
There is a safe in your room. You can put your jewels in it.
— SHOE SHINES —
Take a stroll to see our friends at LUZ on 23rd Street between 5th and 6th Avenues. Weekdays 7am–6:30pm, Saturdays 9am–5pm.
— PRINTING —
Need a few pages printed? You can send them to the Front Desk at concierge.nyc@acehotel.spambreak.com. If it’s more than five pages, there’s a fee of $0.10 per page and $0.15 for color.
— FAXES —
Very ’80s, but sometimes handy. Use the hotel’s fax line 212.679.1947 and make sure to have your name and room number included so we can bring it up to you.
— The Lobby Bar —
The Lobby Bar at Ace Hotel New York is a welcoming, cozy space featuring a rotating cast of craft beers and spirits. DJs spin live vinyl sets some nights. We also host larger groups at The Lobby Bar — contact enquire.lobby@acehotel.spambreak.com to book.
Open daily till late
— STUMPTOWN COFFEE ROASTERS —
Stumptown is a Portland, Oregon-based coffee purveyor committed to sourcing, roasting and brewing the best coffees available anywhere. They keep close partnerships with farms and believe that working together year after year results in the highest level of quality. Stumptown has exceptionally high standards for serving coffee, too, so the drinks you’ll get from the café are consistently quality. Stumptown at Ace NYC brews beans from their roastery in Red Hook, Brooklyn, and they provide coffee for room service orders, available 24 hours a day.
Hours:
Mon–Fri: 7am–3pm
Sat–Sun: 8am–4pm
— BLACK SEED BAGELS —
Black Seed Bagels, the popular wood-fired bagel spot, opened its fourth location inside Ace Hotel New York. Rolled by hand and boiled in honey water for added sweetness, Black Seed’s notoriously delicious Montreal-meets-New York-style bagels, bagel sandwiches and sweet treats are available daily.
Hours:
Daily, 8am–3pm
You can buy some things down in The Lobby or right out of your room, like the custom Pendleton blanket, vintage vinyl and exclusive wings+horns hoodie robe just by taking them with you — we’ll charge it after you check-out. We’ve also got an online shop where you can find many of our exclusive products and collaborations and some other stuff we like. Visit the shop at SHOP.ACEHOTEL.COM or check out @acehotelshop. For other luxuries and necessities, we’ve got Ace collaborations and good stuff for sale by the Front Desk, like our limited edition shades with Lower East Side institution MOSCOT, baseball caps from the originals at Ebbets Field, T-shirts and other curiosities. We’ve also got some friends in the building selling their wares.
We have something here every night of the week, including DJs, readings, independent film screenings, parties and live bands. Find out what’s going on while you’re here by visiting ACEHOTEL.COM/NEW-YORK/GOINGS-ON or by calling the Front Desk.
If you want to have your own event here, we don’t blame you. Here’s some more info about our spaces. Say hi at events@acehotel.spambreak.com.
— THE BOARDROOM —
The Boardroom is a 700-sq-ft space well-suited to meetings, presentations or screenings — it’s tricked out with a state-of-the-art teleconferencing system, flat-screen monitor and lots of other features. There’s a 20-seat walnut meeting table that can be moved around. The room can seat up to 25 for presentations and screenings and host up to 40 for receptions and small parties. It can also accommodate private dinner parties of up to 25 people with cocktail receptions. A retro Smeg fridge is full of sodas and water, and we have a Nespresso coffee maker. A huge black-and-white board is integrated into the wall and we have all kinds of office supplies you can use — pencils, notepads, sticky pads and flip charts. The Boardroom can be rented by the half day or the whole day — for rates, email us at events@acehotel.spambreak.com.
— GALLERY NYC —
The Gallery at Ace Hotel New York is a space where the worlds of fine art and fashion, music, literature, performance and culinary arts collide. We feature monthly exhibitions with artists we admire. See what’s up this month. It’s right off The Lobby.
— LOFT SUITES —
The Loft Suites are great for intimate get-togethers, small meetings, cocktail parties or prepping for a big night out. These 700-sq-ft corner rooms have big half-moon couches, a large table for eating or meeting, a bathroom with a clawfoot tub, full-size Smeg refrigerator, hardwood floors and bright views of both Broadway and 29th Street. There’s also high-speed wireless internet, a big flat-screen TV and an in-room safe. You can get 20 people in there and maybe a couple of dogs.
— WEDDINGS —
We love love. With several light-filled event spaces, we’re well-equipped for just about every style of nuptials. We can go big with special room blocks for your family and friends in our many suites, or just keep things simple — whatever suits your day.
以下是有关我们其他酒店的更多信息。这些酒店都适合宠物和儿童，并提供美味的食物和咖啡。我们是一个大家庭，每家 Ace Hotel 都是独一无二的，是周围社区、建筑、朋友和历史造就的产物。
— ACE HOTEL & SWIM CLUB ATHENS —
Our first-ever Greek home hugs Glyfada’s shore, with its sparkling waters, long sunsets and uncomplicated seaside life. Designed by French architecture and interiors firm ciguë, the 120-room property retains the classic ’70s Sea Resort-style facade of the former Fenix Hotel, infusing it with Greek modernism’s naturalistic shapes and a playful poolside culture — all of it but a short jaunt from the city center.
Artemisiou 1, Glifada 166 75, Greece
@acehotelathens
@sebastianathens
— ACE HOTEL BROOKLYN —
Ace Hotel Brooklyn belongs to Boerum Hill, on the cusp of Downtown Brooklyn — a block from the Hoyt-Schermerhorn Station, at the ever-evolving intersection of everything. The latest chapter in Ace’s long romance with New York, we built Ace Hotel Brooklyn from the ground up: every piece in service of the borough’s tireless ingenuity, made to move and breathe with the city itself.
252 Schermerhorn St, Brooklyn, NY 11217
213.623.3233
@acehotelbrooklyn
— ACE HOTEL KYOTO —
Ace Hotel Kyoto 是与传奇建筑师隈研吾和长期合作工作室 Commune Design 共同创建的。这里是与这座城市的过去和未来传奇进行坦诚对话的地方，也是 Ace Hotel 在亚洲的第一家前哨基地。我们距离锦市场、京都博物馆和京都艺术中心等当代文化宝藏仅一箭之遥，距离拥有200年历史的标志性糖果店 Kamesuehiro 仅几步之遥。作为 Shinpuhkan 开发项目的一部分，我们位于商店和咖啡馆林立的充满活力的市场中心。
245-2 Kurumayacho, Nakagyo-ku, Kyoto, 604-8185, Japan
+81.75.229.9000
@acehotelkyoto
@mrmauricesitalian
@piopikotacos
— ACE HOTEL & SWIM CLUB PALM SPRINGS —
Built on the foundation of a 1965 Howard Johnson hotel, Ace Hotel & Swim Club celebrates the simplicity, beauty and ruggedness of the desert. The rooms impart a luxury camping, bohemian vibe — many have patios, fireplaces and small desert gardens, as well as turntables, huge crystals and walking sticks. The edible landscape and rare, deep pool are surrounded by surreal views of the San Jacinto Mountains, and the Swim Club and Feel Good Spa create a sense of healing and restoration. There’s lots to do, from daily pool parties and film screenings, to local scooter rides, vintage shopping and hikes in Indian Canyon.
701 E Palm Canyon Drive, Palm Springs CA
760.325.9900
@acehotelpalmsprings
@kingshighwaydiner
— ACE HOTEL SEATTLE —
我们的第一家酒店，Ace Hotel Seattle 是我们的至爱。酒店建在贝尔敦一栋历史悠久的寄宿楼内，位于西雅图艺术和音乐场所的中心，靠近海滨和派克市场（他们在那里扔鱼）。大堂和客房充满了西北主题的极简主义演绎风格，公共空间包括书房和早餐角，还配有用于自制华夫饼的烤盘和华夫饼面团。Ace Seattle 以小而美为特色，在数十家同行的竞争中享有盛名，深受其拥趸的喜爱。
2423 First Avenue, Seattle WA
@acehotelseattle
— ACE HOTEL SYDNEY —
Ace Sydney is settled within the reanimated, century-old Heritage Federation Warehouse building — situated above the site of convict potter Jonathan Leak’s brick kiln. We are nestled against the edge of the CBD in Surry Hills, a neighborhood with a rich ‘n’ rough legacy of cultural reinvention, from the landmark Gay Solidarity Group protests of the 1970s to the razor gang wars of the 1920s and ’30s. In between our rooftop restaurant, Kiln, and our lobby-level café, Good Chemistry, you’ll find everything you need right here, but we’re also within walking distance to Hyde Park and the CBD, Darlinghurst and Redfern, and just a moment away from Central Station.
47 – 53 Wentworth Ave, Sydney NSW 2000, Australia
@acehotelsydney
@kilnsydney
— ACE HOTEL TORONTO —
Ace Hotel Toronto was built bottom to top in the heart of Toronto’s vital Garment District, offering a future-facing homage to the neighborhood’s industrial warehouse roots. Created in partnership with award-winning Torontonian firm Shim-Sutcliffe Architects, Ace’s first Canadian home embraces the utopian promise of Toronto as a microcosm of the world, in all its layered tension and texture — a crossroads of global culture imbued with a history of progressive, transgressive art and ideas.
51 Camden St, Toronto, ON M5V 1V2, Canada
@acehoteltoronto
@aldertoronto
@evangelinetoronto
— ATELIER ACE —
Atelier Ace is an award-winning, in-house creative services firm providing interior, graphic and product design, marketing, PR, development, digital presence and event and cultural programming for our properties.
Ace 精心挑选创意人才、设计师、作家、网络开发专家、市场推广专员以及新媒体创新者组建了一支团队，通过每家酒店、各类活动、宣传材料和设计作品来传达其文化，为客人和 Ace 的忠实粉丝打造鼓舞人心、具有凝聚力和深刻内涵的体验。
— THE A-LIST —
The A-List is our bi-monthly(ish) magic newsletter that sometimes includes steals and secrets. You can sign up at ACEHOTEL.COM/A-LIST.